Advise to copy latest backup file to cloud before factory reset on phone. Backup vanished after factory reset. Lost 1yr+ data. 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Derek shared this idea · Apr 23, 2017 · Report…Report… · Edit… · Delete… · Admin → Tweet Add a comment… We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Post comment Submitting... An error occurred while saving the comment